FAQs
Shipping
No, we only ship within the United States.
It depends on where you live. Orders processed will take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.
We use UPS and FedEx for standard and premium shipping and for most of fire pits we use freight company to ship your item. You’ll be asked to select a delivery method during checkout.
Product
Our goal is to make sure our customers love our products, but if you do need to return an order, we’re happy to help. We provide 14 days return. Please See More
Sorry, we don`t provide personalized service.
Customer Service
You can contact us either by email: Service@outdoormarketplace.com or by phone: 844-935-5797
Our customer service works from Monday - Friday, 9AM - 5PM EST.
Please feel free to contact us about any questions. You can always contact us via contact form, we will get back to you ASAP.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.